Amazing, truly amazing. Many firms charge for in house copying and scanning. I don’t. Why not? Because it’s part of my cost of doing business. I don’t charge for electricity so I don’t charge for copying costs. But I’m seeing many firms charging up to $0.50/page for copying and scanning in house. I’ve even seen fax charges of over $1.00/page. Frankly, I don’t understand why they do it except that their clients let them get away with it. It just seems to me that firms that do this are nickel-and-diming their clients. I won’t do that.
I do charge for big jobs that I have to take to Kinko’s. Why? Because if the job is that big and it’s out-of-pocket charges, then the client should pay. But I don’t add on a mark-up to the charge. It’s just the charge itself.
For me, it’s all part of the service and making my clients happy.